Downhall Park Surgery

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Help with your GP Appointment

Here  are some tips to make the most of your appointment

One problem – The Doctor may not be able to deal with all problems in one visit.

Please make a separate appointment for each family member–  Each appointment can only accommodate only one person.

Talk about the most important thing first-It is best to talk about the most important problem first, even if it is the most embarrassing or worrying, Write everything down before hand if necessary.

Is this your first visit to the practice?– Please bring a list of medication you are currently taking.

If you don’t understand, don’t be afraid to ask again– The doctor can explain what has been said or any words you did not understand.

Ask a friend or family member to come with you – If  you would like.

Make sure you know what happens next– You may be asked to book a follow up appointment, be referred to a consultant or for further tests.  Make sure you know if you need to do anything and write it down if necessary.

If you are late–  you may not been seen. Please allow plenty of time when travelling to the Health Centre, and if driving parking your car.

Zero tolerance– Please be respectful  to other patients and staff when attending the practice.Disruptive or abusive behaviour will not be tolerated.

Note – Patients should see their Dentist for problems with teeth or gums. If you are not registered with a dentist and have a dental emergency (pain, swelling, trauma or bleeding) please refer to the NHS guidance How to contact a Dentist .

  • The Practice
  • Registering with the Practice
  • Our Team
  • Help with your GP Appointment
  • Friends and Family Test
  • Making the Most of Your Practice
  • Are you a Carer?
  • Care Quality Commission
  • Entitlement to NHS Treatment
  • Patient Participation Group
  • Practice Policies
    • Access your Health Records
    • Accessibility
    • Chaperones
    • Choose if data from your Health Records is shared for Research and Planning
    • Clinical Governance
    • Clinical Research
    • Compliments, Comments and Complaints
    • Confidentiality
    • Consent Protocol
    • Disability Access
    • Equality and Diversity
    • Freedom of Information
    • Infection Control Statement
    • Named GP Policy
    • NHS Patient Rights
    • Safeguarding Children
    • Sharing Your Information with Others
    • The National Care Record Service (NCRS)
    • Zero Tolerance
    • Privacy Policy
    • Website Terms and Conditions
    • Cookie Policy

We would like to know what you think of your experience with our practice. Please complete a Friends and Family Test form to tell us what you like and what you think we could improve.

Call 111 when it's less than 999

Downhall Park Surgery
49 Rawreth Lane
Rayleigh
Essex
SS6 9QD

Telephone: 01268 780408
Fax: 01268 784088
Out or Hours: 111

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