Downhall Park Surgery

  • Clinics & Services
    • Our Clinics
    • Appointments
    • Weekend GP & Nurse Appointments
    • Repeat Prescription Requests
    • Home Visits
    • Test Results
    • Travel Clinic
    • Over 75 Years of Age – Health Checks
    • Out of Hours Emergency
    • Vaccination Information
    • Antibiotic Awareness
    • Blood Test Information
    • Sickness Certificates
    • Non NHS Services
  • The Practice
    • Registering with the Practice
    • Our Team
    • Help with your GP Appointment
    • Making the Most of Your Practice
    • Are you a Carer?
    • Care Quality Commission
    • Clinical Commissioning Group
    • Entitlement to NHS Treatment
    • Patient Participation Group
    • Practice Policies
      • Access your Health Records
      • Accessibility
      • Chaperones
      • Clinical Governance
      • Clinical Research
      • Compliments, Comments and Complaints
      • Confidentiality
      • Consent Protocol
      • Disability Access
      • Equality and Diversity
      • Freedom of Information
      • Infection Control Statement
      • Named GP Policy
      • NHS Patient Rights
      • Safeguarding Children
      • Sharing Your Information with Others
      • Summary Care Records (SCR)
      • Zero Tolerance
      • Privacy Policy
      • Website Terms and Conditions
      • Cookie Policy
  • Online Services
    • What is SystmOnline
    • Log in to SystmOnline
    • Health A-Z
  • Contact
    • Contact Telephone Numbers
    • Location
  • Home

Confidentiality

You have a right to know who holds personal information about you. This person or organisation is called the data controller. In the NHS, the data controller is usually your local NHS board and your GP surgery. The NHS must keep your personal health information confidential. It is your right.

Please be aware that our staff are bound to the NHS code of confidentiality. Our staff are therefore not permitted to discuss any of our patient’s medical history, this includes their registration status, without their written consent to do so.

Once we have received their written consent and verified this with the patient, then we can provide you with this information, this includes complaining on behalf of a patient, but excludes patients who are unable to act on their own behalf and already have a designated person or carer responsible for their medical care.

We therefore respectfully ask parents and guardians not to request information regarding their relatives or to complain on their behalf unless we have their written consent to do so.

  • The Practice
  • Registering with the Practice
  • Our Team
  • Help with your GP Appointment
  • Making the Most of Your Practice
  • Are you a Carer?
  • Care Quality Commission
  • Clinical Commissioning Group
  • Entitlement to NHS Treatment
  • Patient Participation Group
  • Practice Policies
    • Access your Health Records
    • Accessibility
    • Chaperones
    • Clinical Governance
    • Clinical Research
    • Compliments, Comments and Complaints
    • Confidentiality
    • Consent Protocol
    • Disability Access
    • Equality and Diversity
    • Freedom of Information
    • Infection Control Statement
    • Named GP Policy
    • NHS Patient Rights
    • Safeguarding Children
    • Sharing Your Information with Others
    • Summary Care Records (SCR)
    • Zero Tolerance
    • Privacy Policy
    • Website Terms and Conditions
    • Cookie Policy
Call 111 when it's less than 999

Downhall Park Surgery
49 Rawreth Lane
Rayleigh
Essex
SS6 9QD

Telephone: 01268 780408
Fax: 01268 784088
Out or Hours: 111

Designed by GenPra | Websites for GP Practices.

Administrator Log in