Downhall Park Surgery primary care team make every effort to give the best service possible to everyone who attends our practice
We welcome compliments, and it is very helpful to let staff know that the service they are giving is appreciated
Should you at any time feel unhappy with the service we have provided to you please be assured that we will listen to your concerns. We treat complaints as an opportunity to learn. Please contact us early in such situation. we would wish for the matter to be settled as quickly, and as amicably, as possible.
Further written information is available regarding the complaints procedure from reception.